Every inquiry answered within 5 minutes.
Our response desk replies to leads, books appointments, chases follow-ups and clears the admin your team never gets to, inside the software you already use.
During your covered hours. First 30 days at half price. Cancel with 30 days' notice.
Industries
We launch one industry at a time, so each team is fully trained before it takes on clients.
Property management
Rental inquiries, showing bookings, maintenance requests, rent and renewal reminders.
$1,500/monthUp to 500 units; $2,500 aboveDetails for Property management
E-commerce brands
Email and chat support, order questions, returns and exchanges, review replies.
Coming soon
Insurance agencies
Certificates of insurance, policy changes, renewal preparation and data entry.
Coming soon
Dental offices
Insurance verification, appointment confirmations and bringing overdue patients back.
Coming soon
Personal injury law firms
Fast replies to new case inquiries, intake questions and consultation booking.
Coming soon
Senior care operators
Filling open shifts, handling call-offs, tracking certifications and screening applicants.
Coming soon
In one of the industries marked coming soon? Book a call anyway. We're choosing which to open next, and early clients help us decide.
Choose how your team is set up
Most businesses start on the shared desk. Larger teams often want one agent they know by name.
| Plan | Price | Who handles your work | Best for |
|---|---|---|---|
| Shared desk | Your industry price | A small team of trained agents, led by your named team lead | Most small businesses |
| Dedicated agent | $1,800 to $2,200 a month | One full-time agent who works only for you, with team-lead backup | Busy teams with steady daily volume |
2 months free Pay for a year upfront on either plan, once your 30-day pilot is done.
The half-price first month and the annual prepay discount can be combined: start with the 30-day pilot, then prepay the next 12 months if you want 2 months free.
How the 5-minute guarantee works
- The clock starts when an inquiry reaches us and stops when a person on our team sends the first reply. Automatic acknowledgements don't count.
- It runs during your covered hours only. Inquiries outside those hours are answered within 5 minutes of the next covered period starting.
- If our average first reply in any week is over 5 minutes, or more than 5% of replies miss it, that week's fee comes off your next invoice.
- Every reply time is in your weekly report, so you can check it yourself.
Add-ons for clients on the desk
Each runs on automation, and a person on our team checks every message before it goes out.
| Add-on | What you get | Per month |
|---|---|---|
| Review management | Review requests after every visit, order or move-in, with replies we write and you approve. | $300 to $500 |
| Renewal and win-back campaigns | Lease renewals, policy renewals, patient recall and win-back offers by email and text. | $400 to $800 |
| AI chat and phone, with people behind it | Website chat and after-hours calls answered from your FAQs, handed to our team when needed. | $500 to $1,000 |
| Google Business Profile and listings | Weekly posts, photo updates, answers to questions and fresh rental listings. | $300 to $500 |
| Social media | Three to four posts a week, written for your business and approved before they go live. | $500 to $1,000 |
| Collections and bookkeeping support | Payment reminders, chasing late payers and a monthly records package for your accountant. | $800 to $1,500 |
Growth bundle, $500 a month. Review management and your Google Business Profile, with a monthly results report included.
What are covered hours?
The hours we answer for you, agreed when you sign. We suggest 8 am to 8 pm US Eastern time on weekdays, to cover the evenings when renters often send messages. Weekend and later evening coverage can be added.
Miss the 5-minute reply in any week, and that week is free.
Measured during your covered hours and shown in your weekly report. Start with a free audit of your current reply time.